The CTI Toolkit Desktop Client consists of the following components:
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CTI Toolkit Desktop applications:
Agent desktop (including silent monitor)
UCCE Supervisor Desktop (including silent monitor)
Tools
CTI Toolkit SDK (previously the CTI OS Developer's Toolkit, including necessary files, controls, documentation, and samples needed to write custom applications):
Win32
Psiphon pro download apk. Java
.NET
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Note | Before you begin installation, verify that your system meets the hardware and software requirements for the components that you plan to install. See the Contact Center Enterprise Compatibility Matrix at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html. For details on using Unified CCE in a virtualized environment, see the Virtualization for Unified Contact Center Enterprise at http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-unified-contact-center-enterprise.html. |